BUENOS AIRES, Argentina, Oct. 16, 2017 /PRNewswire/ –Â Atento S.A. (NYSE:Â ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, has been awarded, together with Movistar and Santander, with two ECHO LATAM awards, formerly known as AMAUTA, the highest recognition in the direct and interactive marketing industry in Latin America.
In the 2017 edition of the ECHO LATAM awards, Movistar Argentina and Atento have been recognized for its virtual customer care solution “Movistar Cerca Tuyo”. “Movistar Cerca Tuyo” is an innovative customer relationship channel supported by video call that allows personalized and effective attention. The solution integrates state-of-the-art technology that combines the proximity of face-to-face customer care with the productivity and efficiency of a remote service. The solution can be provided in any geographical location